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IT Support

Interested in Sage Hosting?

by on Apr.12, 2017, under Hosted Sage

Everything you need to run your business. All in one place

SAGE HOSTING IN THE CLOUD

Sage Cloud is a good solution for businesses that need real-time access from multiple locations with the entire functionality of full desktop versions of Sage Cloud.

Sage Cloud assists businesses with the ability to access this powerful system in the cloud from any device connected to the internet and from anywhere.

Guaranteed Performance                              SSD Caching                                 Enhanced Security

Hosted Sage in the Cloud provides customers with an alternative deployment solution to the in-house model.

Hosting is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your users world-wide. Hosted Sage and other Line of Business applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device.

Knowall IT has been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. Enabling UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.

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Knowall IT – London Based – SME Focused

by on Oct.19, 2016, under Cloud Computing, IT Support

Knowall IT delivers the very best in IT solutions and expertise, they are an innovative company with dedicated professional staff.

Do you want to increase productivity in your company and reduce costs and take your company to the next level? Knowall IT will help you achieve just than by assisting with all your IT requirements taking the stress of running your own IT department away!

Knowall IT will assist your company to migrate to Office 365 effortlessly and as a Microsoft Cloud Solution Provider, Knowall IT manages the complete customer experience, allowing our customers to experience the benefits of Microsoft solutions with the added support and cloud expertise of Knowall IT.

What is Hosted Exchange?

Knowall Hosted Exchange delivers all the advantages of owning your own Microsoft Exchange email server with none of the hardware, software or maintenance costs.

Why Opt for Hosted Exchange and what are the benefits

  • Smartphone integration
  • Emails scanned for viruses and spam via Websense
  • Share calendars, email and contacts
  • Group scheduling
  • Distribution lists
  • Task management and Assignment
  • Outlook Web Access
  • Daily data backups
  • No limitations unlike Office 365 and other suppliers
  • Online archiving
  • Access to Knowall’s London based telephone support desk

Is Knowall Hosted Exchange secure?

All emails are fully backed up in our secure purpose built data centres and filtered using Websense to offer you the best email solution on the market.

Knowall your Best IT Solution Provider in London – Speak to Knowall today about how they can help you with your office 365 migration

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Knowall IT Anywhere, Anytime Access!

by on Sep.20, 2016, under Hosted Sage, IT Support, Web Hosting

Knowall IT is a Managed Service Provider focusing on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

As Cloud and Web based hosting experts we provide the very best in expertise and products in London.

Knowall IT Offsite Cloud Backup

Proven experts in Backup and Disaster recovery solutions who guarantee the integrity and security of your data and have a team of highly qualified technicians who take on the challenge of ensuring your data is on hand and always ready to be restored.

  • Tier 3 UK Data Centres, ISO 27001 Certified
  • Multi-Site Replication
  • Daily human verification
  • 24/7 Restoration Service
  • Custom Retention Policies
    Our retention policies are fully customisable. We can set daily, weekly, monthly and yearly policies depending on your requirements.
  • Control Panel
    You can manage your backup from anywhere via our secure web based control panel. From here you can change what to backup and even restore your data easily with a few clicks.
  • Free 30 Days Trial
    We are prepared to put our money where our mouth is and offer a 30 day fully functional free trial. After 30 days we will contact you to see if you want to carry on with the service.
  • Local Copy
    Our solution enables companies to not only backup their data offsite, but keep a local copy onsite for faster restoration if you do not encounter a full site failure.
  • 256-Bit encryption
    We want to ensure your data is kept protected. We generate a truly randomized 256-bit full length AES encryption key to encrypt the backup data by default. Such encryption is simply unbreakable.
  • Email Alerting
    Every time a backup job runs we will send you an email to let you know its succeeded. We have engineers analysing the jobs daily to check that everything is running according to plan.
Knowall provides high performance, tailored hosting packages via it’s UK based, Enterprise Hosting Platform. Knowall is different, you will be assigned a specialist hosting engineer, who you can speak to for assistance and advice with migration or customisation of your hosting.

Benefits of  Web Hosting with Knowall

  • Guaranteed 100% platform uptime SLA’s
  • Guaranteed performance improvements over existing hosting providers
  • Unlimited access to specialist engineers to assist with hosting platform design and customisation
  • Daily backups and customised monitoring and notification packages
Knowall offer High Performance Hosted SageThe solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software. Anytime Anywhere Accessflexible access on any device (PC, Mac, tablet, smartphone) from any location at anytime.
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Knowall IT is an award winning managed IT service provider

by on Jul.13, 2016, under Hosted Sage, IT Support

Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. A demanding working environment irrelevant of the core business demands that technology is always available and effective.

Knowall IT offer a large range of hosted applications such as Hosted Sage in the cloud with a large range of benefits:

High Performance – The solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software..

Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at anytime.

Eliminate Hardware Costs – no need to invest in servers and third party licensing.

Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.

Simple to scale – simple to grow solution without worrying about server capacity and software licensing.

Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.

Enhanced Security – centralised secure data storage in ISO27001 certified data centre.

Always Available – built in redundancy to ensure the applications are available 100% of the time.

24 x 7 Support – fully managed by UK based help desk, available 24 x7.

Easy Deployment – get up and running quickly with minimal set up and low up-front investment, Knowall will manage the migration from start to finish.

Knowall IT Support London pride themselves as market leaders in the IT Industry, they are an innovative company recognised for their large product offering, leading edge technology, highly responsive and excellent client satisfaction. What does Knowall IT offer that is unique, setting them apart?

Clear Communication – Clear communication is at the heart of what we do and we will always be open and honest in our advice

Guaranteed Faster Response Times -We guarantee an immediate response from our London helpdesk – no receptionists or call queuing

Onsite Engineers within the hour -For any issues that cannot be resolved by our help desk, we guarantee an engineer onsite within the hour

24/7 access to helpdesk -We operate around the clock and you’ll be able to get our support whenever required.

Trusted IT Partner -We will become your IT partner and take ownership of all IT issues and projects moving forward

Long lasting client relationships -We pride ourselves on long lasting client relationships. We offer quarterly onsite reviews to ensure we are always moving forward.

They have a team who are dedicated, committed with excellent technical expertise offering a high level of service in order to deliver top performance.

Having won the West London Innovation in Business award at the West London Business Awards 2015 Knowall IT have been set apart from the industry. Find out how they can help your business flow more efficiently so you can concentrate on your core business whilst they take care of your IT systems.

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Hosted Sage – Anywhere Anytime Sage Online

by on May.21, 2016, under Hosted Sage, IT Support

Knowall IT is a Managed Service Provider focussing on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach. They are 100% customer focused, understanding every organisations requirements vary, therefore build bespoke tailored environments for each client.

Knowall IT offer a large suite of hosted solutions such as Office 365 hosting and hosted Sage for all company accounting needs, making accounting more accurate and user-friendly. Knowall IT hosted applications are backed up by 24×7 UK support, so no matter where you are in the world, they are always available to help.

Hosted Sage in the Cloud provides customers with an alternative deployment solution to the in-house model.

Hosting is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your user’s world-wide. Hosting Sage and other Line of Business applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device.

Knowall IT has been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. Enabling UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.

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Knowall IT West London IT Support

by on Feb.18, 2016, under Cloud Computing, IT Support

You can trust an IT company that is always one step ahead of their competitors, a company who won West London Business Awards 2015 for Innovation in Business, now doesn’t that tell you all. Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

Knowall IT Private enterprise cloud London for SMEs platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres. They are therefore able to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by their clients. 

Every environment they build for clients is ring fenced from other customers to ensure 100% security. Infrastructure as a Service (IaaS London), is supplied as a tailored, managed service, within a secure enterprise platform.

Are you using SWYX, the most flexible and intuitive telephone system on the market? If so Swyx have now released the official Swyx Desktop application for Apple IOS. This can be downloaded directly from the Apple App Store on your Mac. Contact Swyx Support for further information.

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Full IT Support Contract offers:

  • 24×7 Telephone & Remote Support
  • Emergency Engineers – Onsite within 1 hour & Scheduled Engineer Visits
  • Critical Server, Connection & Backup Monitoring
  • Network & Data Security Audit
  • Disaster Recovery Report & Planning
  • Quarterly IT Strategy Reviews
  • 99.9% SLAs
  • Monthly Reporting
  • Free Loan PCs & Printers

Are you wanting to find out more? Click here Computer Support in Hammersmith

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Knowall IT experts in the IT industry won Innovation Business award

by on Dec.10, 2015, under Cloud Computing, IT Support

Knowall IT are very pleased to announce the winner of the Innovation in Business award at the West London Business Awards Dinner. Celebrating excellence is their dedicated team whom collectively have made this possible. A well-deserved win for the experts in the IT industry with their innovative technology which includes Private Cloud Computing. Without their team of professionals who are committed to their work as well as their customers Knowall would not have achieved this prestigious award.

What is Knowall IT success?

“Our success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed our clients’ expectations”

Now you might be wondering what cloud computing means?

“Cloud Computing is the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer”

Benefits of Cloud Computing in your business:

  • Employees become more productive with easy single logon access to any of the applications they need at any time, from any device.
  • An uncompromised user experience that seamlessly moves with them and changes to fit the device they prefer to use.
  • Your company is safer. Applications and Data are stored in a secure purpose built Tier 3 ISO certified UK data centre. If a device is lost or stolen you and your employees can rest easy as the data and applications do not live on the device.
  • Built in Redundancy – all our solutions have multi-site redundancy with 99.99% SLAs including automatic offsite backups.
  • Limitlessly scalable – Scale up or down to meet the changing needs of your business.
  • Simple subscription model means your monthly expenses are predictable without the capital expense.

Click here for more information on Infrastructure as a Service – IaaS London

Knowall IT would like to take this opportunity to wish their clients a very merry festive season, we look forward to working with you in the New Year.

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Knowall 24/7 IT support in London

by on Oct.19, 2015, under Cloud Computing, IT Support

Private Cloud Computing

Private Cloud London

Get your business on the cloud today with Knowall IT cloud based solutions to meet client’s needs and budget. The benefit of being on the cloud are incredible especially utilising Knowall IT’s dedicated servers. This solution removes the requirement for onsite server hardware and IT resources, allowing your business to concentrate on the areas that matter most while having complete confidence in your IT.

Knowall IT’s completely tailored private cloud solution delivering all of your IT requirements to your business on a scalable fixed cost per user. Read more about Private Cloud Computing.

Cloud – Application & Data
Application & Data Cloud allows for the storage and delivery of data, email and applications. What this means in practice is there is no need to install applications on your PCs, MACs or mobile device. Applications can be delivered via Desktop shortcuts or via a Hosted Desktop… Pricing Below

Cloud – Data Only

Data Only, combines the storage of data and email. Allowing for access to your data & email from any device anywhere… Pricing Below

Hybrid Cloud Option
Hybrid Cloud, is best suited for HQ office environments, typically 10 users +, with limited bandwidth. The Hybrid Cloud option allows for local data storage on the clients site, which is then replicated to the Cloud… Pricing Below

APPLICATION & DATA CLOUD

Cloud Computing MONTHLY MONTHLY PER USER
2 – 9 USERS £29.33
10 – 24 USERS £25.33
25 + USERS £21.33
HYBRID CLOUD OPTION FROM £75

Components:

  • Microsoft Office 2010
    • Word
    • Excel
    • Outlook
    • Power Point
    • Publisher
    • OneNote
  • 2GB email storage per user
  • 50GB Shared Data + Additional 10GB per user
  • Data backup and resilience across 2 data centres
  • Websense Anti Spam
  • Secure Access via Knowall’s Web Portal
  • File & email restoration services
  • 24/7 Support
Additional Components SETUP PER USER MONTHLY PER USER
SAGE £37.50 £9.00
VISIO £37.50 £12.50
BESPOKE CLIENT APPLICATION EG. ACCOUNTS OR DATABASE APPLICATION POA FROM £7.00
ADDITIONAL STORAGE – UP TO 500GB FREE 0.40P PER GB
ADDITIONAL STORAGE – 500GB -1TB FREE 35P PER GB
ADDITIONAL STORAGE – 1T – 2TB FREE 30P PER GB
ADDITIONAL STORAGE – 2TB – 3TB FREE 25P PER GB
ADDITIONAL STORAGE – 3TB + FREE 20P PER GB
DATA ONLY CLOUD

Cloud Computing

MONTHLY                  MONTHLY PER USER

2-9 USERS                               £15

10 – 24 USERS                        £14

25+ USERS                              £12

HYBRID CLOUD OPTION         FROM £75

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Private Tailored Cloud Solutions from Knowall IT

by on Aug.17, 2015, under IT Support

Explore the benefits of cloud computing and it will soon be realised that London cloud services are becoming the way technology is evolving and a decision that will not be regretted, if anything,  it is becoming a necessity.

Below are just some of the benefits of getting on the cloud:

  • Employees become more productive with easy single logon access to any of the applications they need at any time, from any device.
  • An uncompromised user experience that seamlessly moves with them and changes to fit the device they prefer to use.
  • Your company is safer. Applications and Data are stored in a secure purpose built Tier 3 ISO certified UK data centre. If a device is lost or stolen you and your employees can rest easy as the data and applications do not live on the device.
  • Built in Redundancy – all our solutions have multi-site redundancy with 99.99% SLAs including automatic offsite backups.
  • Limitlessly scalable – Scale up or down to meet the changing needs of your business.
  • Simple subscription model means your monthly expenses are predictable without the capital expense.

Knowall IT London cloud computer services offer a Private Tailored Cloud Solution that is flexible, always available, secure and limitlessly scalable – built on an enterprise infrastructure dedicated exclusively for your organization.

  • Fixed Monthly Cost
  • Fully Scalable
  • Guaranteed Performance
  • Tailored to your Business
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Knowall private cloud computing

by on Jun.23, 2015, under IT Support

Knowall’s Infrastructure as a Service provides businesses Computer Support in Kensington with access to their own highly available and scalable enterprise-class virtual data centre. Knowall will provision Windows virtual machines as an on demand service out of our tier 3 data centre.

This gives businesses the opportunity to expand their IT quickly when additional resources are needed in a secure cloud environment. This solution also works incredibly well for business continuity and setting up disaster recovery solutions.

Some of the Benefits of Hosting Applications in the Cloud

Data is secure and disaster-proof with data backups performed daily and stored in multiple data centres for added resilience.

Key Advantages include:

  • Easy Deployment – get up and running quickly with minimal set up and low up-front investment, no need to set up server or employ local IT staff.
  • High Performance – the solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software.
  • Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.
  • Eliminate Hardware Costs – no need to invest in servers and third party licensing.
  • Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.
  • Simple to scale – simple to grow solution without worrying about server capacity and software licensing.
  • Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.
  • Enhanced Security – centralised secure data storage in ISO27001 certified data centre.
  • Always Available – built in redundancy to ensure the applications are available 100% of the time.
  • 24 x 7 Support – fully managed by UK based help desk, available 24 x7.

Contact Knowall by clicking here Hosted Exchange London.

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