www.colourware.co.uk

Tag: IT Support Paddington

Why Knowall IT Leads the Way in Customer Service

by on Mar.09, 2024, under IT Support

In a rapidly evolving digital landscape, businesses rely heavily on their IT infrastructure to drive productivity, streamline operations, and stay ahead of the competition. However, with the complexity of technology comes the inevitable need for reliable support and assistance. That’s where exceptional customer service becomes a game-changer, and at Knowall IT, it’s more than just a service—it’s a commitment to excellence.

At Knowall IT, we understand that when it comes to technology, downtime is not an option. That’s why our customer service philosophy revolves around proactive support, rapid response times, and personalised solutions tailored to each client’s unique needs. In the digital age, issues can arise at any time, day or night, so our team of dedicated IT experts is available round the clock. Whether it’s a critical system failure or a simple query, our clients can rest assured knowing that help is always just a phone call or email away.

Prevention is better than cure, and at Knowall IT Support London, we take this principle to heart. Through advanced monitoring tools and proactive maintenance protocols, we identify potential issues before they escalate into full-blown problems, minimising downtime and maximising productivity for our clients. We recognise that every business is unique, with its own set of challenges and objectives. That’s why we don’t believe in one-size-fits-all solutions. Instead, we take the time to understand our clients’ specific requirements and customise our services accordingly, ensuring that they receive the most effective and efficient IT support possible.

Communication is key to successful partnerships, which is why each of our clients is assigned a dedicated account manager. This ensures a direct line of communication and a deep understanding of our clients’ businesses, enabling us to anticipate their needs and exceed their expectations consistently.

In the fast-paced world of technology, standing still is not an option. That’s why we are committed to continuous improvement, regularly evaluating and refining our processes to adapt to the latest advancements and industry best practices. By staying at the forefront of innovation, we ensure that our clients always receive the highest quality of service.

At Knowall IT Support Paddington, we believe that exceptional customer service is not just a department—it’s a mindset that permeates every aspect of our business. By prioritising proactive support, personalised solutions, and continuous improvement, we empower our clients to harness the full potential of technology, driving their success today and into the future. When you partner with Knowall IT, you’re not just getting an IT provider; you’re gaining a trusted ally dedicated to your growth.

Comments Off on Why Knowall IT Leads the Way in Customer Service :, more...

IT Support Services that Deliver Business Impact

by on Jan.11, 2021, under IT Support

Knowall IT is a Paddington-based Information technology and telecoms service provider, specialising in the supply of Cloud based technologies and IT resources to organisations in Central London keeping them connected 24/7.

Are you starting a new business which requires full time, expert IT support for your business? Do you need an IT partner who you can rely on, providing you with cloud-based services which are guaranteed to always be available, no matter the time of day or where in the world you happen to be? Is the success of your new business dependant on your telecoms and information technology resources as the backbone of your business? Are you looking for a service provider who is both professional and adaptable to your specific business requirements, who offers quality over quantity, at prices that your fledgling business can appreciate? Knowall IT Support Paddington, Central London can tick every box on your business wish list.

Placing your trust in Knowall IT is just the beginning of all the benefits that you will experience when you partner up with this award winning company. With a team of dedicated, IT engineers, ready and waiting to assist you at any time of the day or night, you can relax and leave it to the experts so that you can focus on your core business functions. Never let your clients down, never lose a client, never struggle to be online at the moment critique … Always up, Knowall IT support London, will take you all the way to the finish line.

 

The success of Knowall IT is a simple formula which includes a solid base excellent IT products and service, up to the minute information and telecom technology, superior hardware and software solutions, coupled with sustained long lasting relationships with our clients with whom we have worked hand in hand every step of the way.

Balancing professional services provided by staff who are fulling invested and capable, with the ability to effectively and proactively provide our clients with their specific needs, results in a business that constantly and consistently exceeds our clients’ expectations. From the moment, you make contact with our friendly support desk 1st lever responder, you can be sure to receive the most attentive assistance all the way through to resolution.

Do not feel over-whelmed by IT-geek-speak and technical terms our support desk staff offers simple and clear advice to help you through the first stages of investigations. Should your IT issue require a more in-depth solution, highly skilled IT engineers are at the ready.

Knowall IT can support any business, small, medium, large and SMME’s in any industry with services that are designed to dovetail with all big tech providers including Microsoft Office 365, Google and Sales Force. With specialities include a long list of highly relevant services, such as cloud computing, hosting solutions, unified communications, managed services, web marketing & SEO, sage hosting, application hosting, IT support and cloud computing.

Comments Off on IT Support Services that Deliver Business Impact :, , more...

London based on site in a hour – Knowall IT

by on Jan.11, 2014, under IT Support

Knowall Managed IT Support Marylebone solutions are renowned for keeping one step ahead of the industry in technology. They have highly qualified staff who keeps up to date with systems, products thus offering clients the best solutions available.

We found some interesting information on their IT Support Paddington blog, its worthwhile following:

Remote Desktop apps on your Mac, Iphone, iPad

Posted on January 10, 2014 by admin IT Support RichmondIT Support  Twickenham and IT Support West London

Tweet

Microsoft purchased the iTap technology. You can now receive published apps through RDS gateway on your Mac, iPad, iPhone.

Mac: From menu bar add Remote Resources, enter the full https://[apps.yourdomain.com]

https://www.macupdate.com/app/mac/8431/microsoft-remote-desktop-connection

iPhone/iPad

https://itunes.apple.com/gb/app/microsoft-remote-desktop/id714464092?mt=8

Now your mac can receive windows apps seamlessly

Click here to follow their blog IT Support Westminster

Comments Off on London based on site in a hour – Knowall IT :, , , , , more...

Looking for something?

Use the form below to search the site:

Still not finding what you're looking for? Drop a comment on a post or contact us so we can take care of it!