Tag: London IT Support
Private Tailored Cloud Solutions from Knowall IT
by theadmin on Aug.17, 2015, under IT Support
Explore the benefits of cloud computing and it will soon be realised that London cloud services are becoming the way technology is evolving and a decision that will not be regretted, if anything, it is becoming a necessity.
Below are just some of the benefits of getting on the cloud:
- Employees become more productive with easy single logon access to any of the applications they need at any time, from any device.
- An uncompromised user experience that seamlessly moves with them and changes to fit the device they prefer to use.
- Your company is safer. Applications and Data are stored in a secure purpose built Tier 3 ISO certified UK data centre. If a device is lost or stolen you and your employees can rest easy as the data and applications do not live on the device.
- Built in Redundancy – all our solutions have multi-site redundancy with 99.99% SLAs including automatic offsite backups.
- Limitlessly scalable – Scale up or down to meet the changing needs of your business.
- Simple subscription model means your monthly expenses are predictable without the capital expense.
Knowall IT London cloud computer services offer a Private Tailored Cloud Solution that is flexible, always available, secure and limitlessly scalable – built on an enterprise infrastructure dedicated exclusively for your organization.
- Fixed Monthly Cost
- Fully Scalable
- Guaranteed Performance
- Tailored to your Business
Get your business on the cloud today!
by theadmin on Apr.16, 2015, under IT Support
Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. Demanding working environment irrelevant of the core business demands that technology is always available and effective.
Many companies let their technology become out dated, then find themselves in a position of spending hundreds of thousands of pounds getting systems up to date.
Knowall IT is 100% customer focused and a niche Cloud and Unified Communications provider. Focused on the provision of tailored, secure and hi-performance hosted services to UK based organisations with a global reach. Understanding organisations requirements do vary they build bespoke tailored environments for each of their clients.
Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, enabling them to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by clients.
Every environment built for their clients is ring fenced from other customers to ensure 100% security. There are many Benefits of Hosting Applications in the Cloud, ask Knowall IT for more information.
Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.
Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.
The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.
- 24×7 Telephone & Remote Support
- Emergency Engineers – Onsite within 1 hour
- Onsite Visits for Critical Issues
- 99.9% SLAs
- Monthly Reporting
Remote Support
- 24×7 Telephone & Remote Support
- Professional and Highly Experienced
Site Visits
- Re-Active Onsite Visits For Critical Issues
- Onsite Within an Hour – London Based
Software Support
- General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
- Microsoft operating systems 2003/2008
- Active Directory | Exchange 2003/2007
Service Level Agreements
- 1 Hour response to any user related issues
- 15 Minute response to any critical issue
- Immediate despatch of engineers for critical issues – onsite within the hour
- 24×7 Support available
Pay as You Go IT Support can be used for one off incidents or on a retainer basis for preferential pricing and service levels.
- Telephone, Remote and email support – from £60 Per Hour
- Onsite Visits from £70 Per Hour
Knowall IT the professionals in IT Support offer affordable, fast and efficient service
by theadmin on Aug.13, 2012, under IT Support
Knowall IT offer various Packages & Pricing Structure covering all your IT Support requirements. Our fast, efficient and professional IT Support London service is just a click away.
Our Packages include the services below:
- UNLIMITED REMOTE & TELEPHONE SUPPORT
- Unlimited access to Help Desk 7am-6pm
- On call engineer available 24×7
- QUARTERLY REVIEWS
Scheduled quarterly reviews, to set out IT strategy for the short, medium & long term - SCHEDULED ONSITE VISITS
- Health check PCs
- Assist with IT processes
- Optimise systems
- Testing of DR strategy
- SERVER, CONNECTION AND BACKUP MONITORING
Continual monitoring of critical processes - Weekly manual backup verification
- NETWORK SECURITY AND DISASTER RECOVERY AUDIT
Site audit, to enable documentation of network and disaster recovery - NETWORK DOCUMENTATION AND REPORTING
- Network audit
- DR processes and procedures
- Monthly reporting of knowall IT engineer activity
Click here today for IT Support London.