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Tag: Managed Hosting

Deploying Bespoke Software Through The Cloud

by on Oct.17, 2011, under IT Support

Knowall IT works with a large number of software vendors offering the perfect cloud environment to deploy a bespoke piece of software throughout an organisation.

If you are a software vendor or a company with bespoke software, we are more than happy to help move your software to the cloud to save you time and money and to easily manage your users with a simple monthly cost.

With your software hosted in the cloud, you are able to access your applications and data from anywhere in the world and cut down on hardware and management costs on your network.

Knowall IT has invested in its IT infrastructure over the past 12 years and now with 2x dedicated data centres we are able to offer this cloud solution along with a no hassle 24/7 dedicated support team.

If you want to make an enquiry to find out more information on how we can move you to the cloud, please contact us.

We offer the following services:

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Holiday & Sick Cover IT Support

by on Jan.20, 2011, under IT Support

Knowall IT Support Engineers can be made available to you on a temporary basis that suits your business requirements. We are completely flexible and happy to fill this gap when you need immediate assistance.

You will receive the same high level of expertise from this service as you would do from a contract based IT Support program.

OVERVIEW

  • 24×7 Telephone & Remote Support
  • Onsite Visits for Critical Issues
  • 99.9% SLAs
  • ENGINEERS

    Remote Support

    • 24×7 Telephone & Remote Support
    • Professional and Highly Experienced

    Site Visits

    • Re-Active Onsite Visits For Critical Issues
    • Onsite Within an Hour – London Based

    Software Support

    • General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
    • Microsoft operating systems 2003/2008
    • Active Directory | Exchange 2003/2007
    • SQL 2005
    • LINUX based email, web and DNS servers
    • Macs, PCs & Server Hardware
    • Networks & Security, including Firewall’s and routers configuration and management. Vendors include Cisco, Sonicwall, Juniper and Zyxel/Zywall
    • Delivery of applications through WAN’s using technologies such as Microsoft Terminal Server, Citrix and Jetro also known these days as “Cloud Computing.”
    • Anti-virus, spam and spyware prevention
    • Data backups and protection
    • VOIP (Voice Over IP) traffic management over LAN’s & WAN’s – SWYX
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