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Tag: SWYX Support

Cutting edge technology from Knowall IT

by on Oct.31, 2013, under IT Support

WHAT IS SWYX?

The Leading Unified Communications Product in Europe, with cutting edge technology, SWYX is head and shoulders above any other VOIP solution on the market. With some exclusive added benefits SWYX is fast becoming the market leader is the world.

Swyx provides the most advanced software-based IP telephony system on the market. Using your existing IP (internet protocol) network and Microsoft® Server, Swyx offers you all the functionality of a traditional telephony system with so much more, including integrating voice with email and fax; while also allowing you to take full advantage of all the benefits of business-class VoIP.

Knowall IT has been providing Swyx Telephony and Swyx support since 2003. Knowall IT has become experts in Swyx and we offer Swyx Support contracts very similar to our other IT Support contracts.

Speak to Knowall today about their FULL IT SUPPORT LONDON and IT SUPPORT LONDON and how they can assist with all your IT requirements.

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Holiday & Sick Cover IT Support

by on Jan.20, 2011, under IT Support

Knowall IT Support Engineers can be made available to you on a temporary basis that suits your business requirements. We are completely flexible and happy to fill this gap when you need immediate assistance.

You will receive the same high level of expertise from this service as you would do from a contract based IT Support program.

OVERVIEW

  • 24×7 Telephone & Remote Support
  • Onsite Visits for Critical Issues
  • 99.9% SLAs
  • ENGINEERS

    Remote Support

    • 24×7 Telephone & Remote Support
    • Professional and Highly Experienced

    Site Visits

    • Re-Active Onsite Visits For Critical Issues
    • Onsite Within an Hour – London Based

    Software Support

    • General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
    • Microsoft operating systems 2003/2008
    • Active Directory | Exchange 2003/2007
    • SQL 2005
    • LINUX based email, web and DNS servers
    • Macs, PCs & Server Hardware
    • Networks & Security, including Firewall’s and routers configuration and management. Vendors include Cisco, Sonicwall, Juniper and Zyxel/Zywall
    • Delivery of applications through WAN’s using technologies such as Microsoft Terminal Server, Citrix and Jetro also known these days as “Cloud Computing.”
    • Anti-virus, spam and spyware prevention
    • Data backups and protection
    • VOIP (Voice Over IP) traffic management over LAN’s & WAN’s – SWYX
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